FAQ

  • At The Creative Supply Co., we’ve designed our licensing to be as straightforward as possible — no complicated tiers, no hidden restrictions. Just one clear, flexible license that works for you.

    The Benefits:

    No Confusion: Forget comparing license types — one license covers both personal and client projects.

    More Freedom: Use mockups across multiple client jobs, social media designs, and printed materials without second-guessing permissions.

    Fair Limits, Clear Rules: With generous allowances for print (up to 5,000 units) and digital impressions (up to 50,000), you get plenty of flexibility for commercial use.

    Creative Focus: Spend less time worrying about licenses and more time perfecting your designs.

    Built for Designers: Whether you’re a freelancer, agency, or creative studio, our single-use license gives you the freedom to deliver impactful design work with confidence.

    Simple, flexible, and designed with creatives in mind — that’s how licensing should be.



    Commercial License Coverage

    • Advertising Campaigns: Unlimited impressions across digital, print, or out-of-home advertising.

    • Product Packaging: For large-scale product launches or retail packaging beyond the 5,000-unit limit.

    • Film, TV & Media Productions: Use in motion graphics, broadcast content, or feature films.

    • App & Software Interfaces: Mockups integrated into digital products, mobile apps, or SaaS platforms.

    • Large-Scale Branding Projects: For agencies managing extensive rollouts across multiple clients or brands.


    When to Request a Commercial License

    If your project involves high visibility, mass production, or resale, a custom license ensures you have the flexibility and coverage you need.

    Contact us at hello@thecreativesupply.com to discuss a commercial license tailored to your project.

  • If you experience any technical issues, please contact us within 14 days of purchase, and we’ll help resolve the problem.

  • 1. Can I provide feedback on your mockups?
    Absolutely! I’m always looking to improve and expand my product range. If you have ideas for new mockups or ways to enhance existing ones, I’d love to hear from you.

    2. How can I submit a suggestion for a new mockup?
    You can send your ideas directly via hello@thecreativesupply.com or through the contact form on our website. Please include as much detail as possible to help me understand your vision.

    3. Will my feedback be taken into account?
    I value all feedback and carefully review suggestions to shape future designs. While I can’t guarantee every idea will be developed, I prioritise requests that align with design trends and customer needs.

    4. Can I request a bespoke mockup tailored to my project?
    Yes! I offer custom mockup design services for brands, case studies, and creative projects. Visit the Bespoke Mockups section for more details.

    5. Can I request improvements to an existing mockup?
    If you feel an existing mockup could be improved — whether that’s additional features, better flexibility, or enhanced functionality — please let me know. I’m committed to refining and updating products where possible.

    6. Will I be notified if my suggestion is developed?
    If your idea inspires a new product or update, I’ll do my best to let you know — and you may even receive an exclusive preview as a thank you!

    Have a suggestion or idea? Get in touch — your input helps shape the future of The Creative Supply Co.

  • Hire us for a custom set of mockups animated or still that align perfectly with your brand’s identity?

    Whether you’re preparing a high-impact brand case study, pitch presentation, or portfolio showcase, bespoke mockups can elevate your visuals and highlight your design in context.

    Why Choose Custom Mockups?

    ✅ Tailored to a Brand: Colours, typography, and style aligned to a unique identity.

    ✅ Flexible Formats: Delivered in the right resolution and aspect ratio for your project.

    ✅ Seamless Integration: Mockups designed to complement your creative direction.

    ✅ Enhanced Storytelling: Perfect for demonstrating brand rollout, product packaging, or digital design concepts.

    How It Works:

    1. Consultation: We’ll discuss your goals, design style, and project requirements.

    2. Concept Development: I’ll create initial mockup concepts tailored to your brief.

    3. Refinement: We’ll fine-tune the visuals to ensure they align with your vision.

    4. Final Delivery: You’ll receive fully editable After Effects files and high-quality exports ready to impress.

  • Due to the nature of digital downloads, all sales are final. However, if you experience a technical issue, we’ll work with you to resolve it.