Terms & Conditions

Website Terms and Conditions

Effective Date: August 2025
Owner: The Creative Supply Co. (referred to as "we", "us", or "our")
Website: www.thecreativesupply.com

1. Introduction

These Terms and Conditions govern your use of our website and the purchase of our digital products. By accessing our site or making a purchase, you agree to comply with these terms. If you do not agree, please refrain from using our website.

2. Products and Services

We create and sell digital products for creative professionals, including scripts, plugins, tools, templates, and other downloadable assets. By purchasing any of our products, you are granted a non-exclusive, non-transferable licence to use them under the terms outlined below.

3. Licence and Usage

Upon purchase, you are granted a licence to use the downloaded files for:

  • Personal projects

  • Commercial client work (within standard design, motion, and branding projects)

Prohibited Uses:

  • Reselling, redistributing, or sublicensing the products in whole or in part

  • Repackaging or presenting the products as your own work

  • Using the products in any way that is offensive, defamatory, or unlawful

If you are unsure whether your intended use is permitted, please contact us before proceeding.

4. Compatibility and Technical Requirements

Our digital products are designed for use with specific software environments (such as Adobe After Effects, Figma, or other applications as noted on each product page). It is your responsibility to ensure your software version and system meet the stated requirements before purchase. We cannot guarantee compatibility with all software versions, operating systems, or third-party configurations.

5. Payments and Pricing

  • All prices are listed in GBP (£) unless otherwise stated.

  • Payment must be made in full before digital products are available for download.

  • We reserve the right to change pricing at any time without prior notice.

6. Refunds and Cancellations

Due to the nature of digital downloads, all sales are final. However, if you encounter a technical issue with your download or the product is materially different from its description, we will make every effort to resolve the problem.

Please contact hello@thecreativesupply.com within 14 days of purchase if you experience any issues.

7. Intellectual Property

All digital products, assets, code, and content on this website are the intellectual property of The Creative Supply Co. You may not copy, reverse engineer, decompile, redistribute, or otherwise reproduce our products or website content without express written permission.

8. Limitation of Liability

We make every effort to ensure our digital products are functional and error-free. However, to the fullest extent permitted by law, we are not responsible for:

  • Incompatibility with your software, system, or workflow

  • Any loss of profits, data, or business resulting from the use of our products

  • Interruptions caused by third-party platforms used to deliver or host our products

9. Website Use

While we strive to keep our website safe and accessible, we cannot guarantee uninterrupted access or that the site will be free from errors, viruses, or security breaches. Use of the website is at your own risk.

10. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, store, and use your personal data.

11. Amendments

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of the website or our products following any changes constitutes your acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from your use of our website or products will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

For any questions about these terms, please contact us at:

Email: hello@thecreativesupply.com
Business Name: The Creative Supply Co.